Frequently Asked Questions
How do I place an order? +
Browse collections, add items to your bag, and proceed to checkout. You can pay online (Razorpay) or choose Cash on Delivery where available.
Do I need an account to shop? +
You can checkout as a guest in many cases, but creating an account lets you track orders, save your wishlist, and manage your profile.
How long does delivery take? +
Domestic orders usually arrive within 5–14 business days depending on your location. See our Shipping Policy for full details.
Can I return or exchange a saree? +
Yes, within 48 hours of delivery if the item is unused with tags attached. See Returns & Exchanges for the full process.
How do I care for silk sarees? +
Dry clean only for most silk and zari pieces. Store folded in a muslin cloth away from direct sunlight and moisture.
Is my payment secure? +
Online payments are processed through secure payment gateways. We do not store your full card details on our servers.
How can I track my order? +
You will receive tracking details by email/SMS once shipped. Logged-in customers can also view orders under My Orders.
How do I contact customer support? +
Visit Contact Us, use the WhatsApp button on the site, call +91 9884295121 / 044 – 45520348, or email Order@apnalifestyle.com or info@apnalifestyle.com.
Still have questions? Contact us.